Privacy Policy

Last Updated: January 2025

1. Overview

This Privacy Policy explains how MAS Systems collects, uses and protects any personal information you provide when using this website or contacting us.

MAS Systems is committed to protecting your privacy and handling your data in a transparent and secure way in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

MAS Systems is an electrical contracting company providing domestic, commercial and renewable energy services across London and the South East.

If you have any questions about this policy or your data, you can contact us using the details provided on our website.

3. Information We Collect

We may collect and process the following types of personal information:

Information you provide directly:

• Name
• Email address
• Phone number
• Address (where relevant to a quote or service)
• Details about your enquiry or project

Information collected automatically:

• IP address
• Browser type and version
• Pages visited and time spent on the website
• Device information and usage data

This data is typically collected through cookies and analytics tools.

4. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Arrange site visits and surveys
• Deliver our electrical services
• Improve our website and customer experience
• Maintain business records
• Comply with legal and regulatory obligations

We do not sell your personal data.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Legitimate interests – to respond to enquiries and operate our business
• Contractual necessity – to provide services you have requested
• Legal obligation – where required for compliance with regulations
• Consent – where you have explicitly agreed (e.g. marketing communications)

6. Cookies & Analytics

This website may use cookies and similar tracking technologies to improve functionality and understand how visitors use the site.

Cookies may be used for:

• Website performance and analytics
• User experience improvements
• Basic traffic measurement

You can control or disable cookies through your browser settings.

7. Data Sharing

We may share your information with trusted third parties where necessary to operate our business, including:

• Service providers (e.g. IT or hosting providers)
• Professional advisers (e.g. accountants or legal advisers)
• Subcontractors involved in delivering services

All third parties are required to handle your data securely and only process it for specified purposes.

We do not sell or rent your personal data.

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Your Data Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Request data portability (in certain cases)

To exercise any of these rights, please contact us using the details on our website.

10. Data Retention

We retain personal data only for as long as necessary to:

• Respond to enquiries
• Deliver services
• Meet legal, accounting, or regulatory requirements

After this period, data is securely deleted or anonymised.

11. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us via the details provided on our website.

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